Terms & Conditions of business
1.
Acceptance
1.1.
You, the customer, accept these terms and conditions of business as
confirmed, by completing and submitting the booking form (either
electronically or otherwise) or by having signed a specific contract between the
parties.
2.
Controls
2.1.
These terms and conditions apply to any bookings made for any course
or event
2.2.
Any conflict arising between these terms and conditions and any other
terms and conditions then these terms and conditions will prevail unless
authorised in writing by S&T Training Ltd.
2.3.
These terms and conditions of business shall be interpreted under English
Law and any parties agree to abide by the jurisdiction of the country in which
the course or event is to be held.
3.
Payment
3.1. Invoices will be sent upon receipt of a confirmed booking.
Full payment will become due 28 days from the start date of the
course/event or immediately if within 28 days of the course/event start date.
3.2.
S&T Training Limited Ltd reserve the right to charge interest on
overdue accounts at the rate of 1% per month until full payment has been
received. Interest will apply both before and after any court judgment. In
addition, all cost and disbursements incurred by S&T Training Limited in the
recovery of any fees paid late or disputed will be reimbursed by the customer.
3.3.
Attending delegates may be refused admittance if due invoices remain
unpaid at the commencement of the course/event.
3.4.
All fees quoted are exclusive of V.A.T. which will be chargeable at the
prevailing rate
4.
Cancellation/Transfer of
bookings or events
4.1.
Amendments to confirmed bookings must be submitted in writing at least 14
days prior to the event commencement date. This can be by fax or e-mail but the
signed original must be posted & received by us - admin@s-ttraining.co.uk
4.2.
Administration fees for transfers apply as following:
4.2.1.
Transfers to another course/event at any time prior to the commencement
date incur an additional transfer fee of 10% of the course/event fee.
4.2.2.
Transfer to an alternate course/event and subsequent cancellation of
booking incur cancellation fees as per the original
booking.
4.3
All
cancellations must be in writing, and will only be implemented from the
date received. Administrative fees
applying to
cancellations are as follows:
4.3.1.
Cancellations received 14 to 21
calendar days prior to the commencement date - 25% of full course fees
4.3.2.
Cancellations received 7 to 14 calendar
days prior to the commencement date – 50% of full course fees
5.
Course/Event Cancellation
5.1.
S&T Training Limited will endeavour to run all advertised
courses/events. On occasion it may be necessary for us to re-schedule or even
cancel a course/event. In these instances S&T Training Limited will under no
circumstances accept any consequential liability irrespective of notice given.
5.2.
In the event of a clients cancellation of any course/event development
request or consultation assignment prior to their completion, fees will be
charged for time and material costs incurred by S&T Training Limited up to
the date of receipt of cancellation
6.
Accommodation
6.1.
Hotel accommodation can be arranged by S&T Training Limited Ltd and
will be charged as an additional cost to any course/event fees.
6.2.
Invoices for accommodation will be rendered at the same time as
course/event invoices or upon receipt in writing requesting accommodation and
will be subject to the same payment, transfer and cancellation terms as stated
for courses/events.
7.
Travel
7.1.
S&T Training Limited will not be held responsible for any travel
expenses incurred unless agreed in writing prior to the course/event taking
place or by the managing director.
8.
Indemnity
8.1.
The customer shall indemnify and hold harmless S&T Training Limited
for any claim resulting from injury to persons and damage to any third party
except in the instance of proven negligence of S&T Training Limited or any
of it's employees. S&T Training Limited will not be held liable for any
financial, economic or consequent loss of any kind incurred by the customer
either directly or indirectly in the performance of the contract.
9. Copyright
9.1.
S&T Training Limited shall retain
ownership of the sole rights to the copyright of any material produced for the
purposes of training or any other event and no part of such material may be
reproduced or transmitted in any form or by any means unless authorised in
writing to do so by a Director of S&T Training Limited.
(Issue 3 - Revised October 2004)